Sunday, October 25, 2009

MAC?







For the last 5 days I have tried to enter my c.c. number onto my itunes store to update my information. Well apparently itunes won't accept my new information but has held $1.00 out of my bank account. Tonight I decided to call itunes support to get you know support to why this is happening. I would really love to buy new music and a few games for my iPhone but looks like itunes isn't having that!

Here's how the automated call went:

Support: Hi, Thank you for calling Apple support line. Do you have a case number?

Me: No

Support: I'm sorry I didn't understand you. Do you have a case number?

Me: No

Support: Ok please tell me what problem you are calling for.

Me: Itunes

Support: I'm sorry I'm looking for a product like iMac, G3s, iPod Nano...etc if none please say "none"

Me: none

Support: I'm sorry I can't help you since you do not have an iMac computer please visit www.apple.com/support/itunes

Me: No!!!! I've looked and I can't find my answer


So I guess I need to invest in an iMac laptop so Apple will be able to help me with all my needs! Looks like I'll put that on my birthday/Christmas list this year!!!


If any of you know why Itunes is refusing to update my information please let me know what I'm doing wrong!

Thanks!!!

2 comments:

  1. Just say something or press 0 to get you to an operator!

    ReplyDelete
  2. Ooooh man I hate macs. I have to work with one at work. That sounds just like a mac phone call too. Grr.

    Hi! I'm Mandy and I'm cruising with you in January!! I just thought I'd come say hi! :)

    ReplyDelete

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